frequently asked questions
Find answers to the most common questions about Laptop Konnect.
What is Laptop Konnect?
Laptop Konnect is a trusted laptop store in Nigeria offering new and UK-used laptops, rental services, laptop swaps, sell-back options, expert engineer services, and flexible "Pay Small Small" payment plans.
What does "Pay Small Small" mean?
Pay Small Small is our flexible installment payment plan. You can start with any amount you can afford and pay the balance over time at your own pace. Once you complete payment, you pick up your laptop. Terms and conditions apply.
Are UK-used laptops reliable?
Yes! Our UK-used laptops are carefully inspected, tested, and refurbished to ensure they meet our quality standards. They come with a warranty and are a cost-effective alternative to brand new laptops.
How do I book an engineer?
You can book an engineer by visiting our Services page and selecting "Book an Engineer". Choose between on-site service (we come to you), pickup & return (we pick up your laptop and return it fixed), or remote installation (we fix software issues remotely).
Can I rent a laptop?
Yes! We offer laptop rental services for those who need a laptop urgently. Terms and conditions apply. Contact us or visit our Rent page for more details.
How does the laptop swap work?
You can swap your current laptop for a bigger, better, or newer one. Bring your laptop to us, we'll assess it, and give you a fair trade-in value that you can put toward a new laptop from our collection.
Can I sell my laptop to Laptop Konnect?
Absolutely! We buy used laptops in good condition. Visit our "Sell to Us" page to get a quote. We'll inspect your laptop and offer you a fair price.
Do you sell laptop accessories?
Yes, we offer a wide range of laptop accessories including chargers, mice, keyboards, laptop bags, screen protectors, and more. Visit our Accessories section to browse our collection.
Do you deliver nationwide?
Yes! We deliver laptops and accessories to customers across Nigeria. Delivery timelines vary by location. We offer free delivery within Lagos, and affordable rates for other locations nationwide.
What payment methods do you accept?
We accept bank transfers, debit/credit cards, and our flexible "Pay Small Small" installment payments. All payments are secure and processed through trusted payment gateways.